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How to Reset Your HP Printer: A Comprehensive Guide

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Resetting an HP printer can be an effective way to resolve various issues, such as connectivity problems, error messages, and performance slowdowns. This guide will walk you through the different types of available reset hp printer, providing detailed instructions on how to perform them using various methods, including the printer control panel, the HP Smart App, and the Embedded Web Server (EWS). By understanding and executing these steps, you can ensure your printer operates smoothly and efficiently.

Why Reset Your HP Printer?

Resetting your HP printer can help resolve several common issues:

  • Persistent Errors: Clears recurring error messages that cannot be resolved through standard troubleshooting steps.
  • Performance Issues: Restores the printer to its original settings, potentially resolving sluggish performance or unresponsiveness.
  • Connectivity Problems: Re-establishes a fresh connection to your network by resetting network settings.
  • Security Concerns: Erases personal data and configurations, making the printer ready for a new user.
  • Configuration Problems: Reverts to default settings to fix complex or incorrect configurations.

Types of Resets

1. Soft Reset

A soft reset is the simplest form of reset, essentially restarting the printer to clear minor issues.


  1. Turn off the printer using the power button.
  2. Unplug the power cord from the back of the printer.
  3. Wait for at least 60 seconds.
  4. Plug the power cord back in and turn on the printer.

2. Hard Reset

A hard reset restores the printer to its factory settings, removing all user-configured settings and data.


  1. Turn on the printer.
  2. Access the control panel and navigate to the “Setup” or “Settings” menu.
  3. Select “Printer Maintenance” or a similar option.
  4. Choose “Restore Defaults” or “Restore Factory Settings.”
  5. Confirm the selection and wait for the process to complete.

3. Network Settings Reset

A network reset clears the printer’s network settings, allowing you to reconnect to your Wi-Fi network from scratch.


  1. Access the control panel and navigate to the “Wireless” or “Network” menu.
  2. Select “Restore Network Settings” or “Reset Wi-Fi.”
  3. Confirm the reset and follow the instructions to reconnect to your network.

Resetting Using the Embedded Web Server (EWS)

The EWS provides a way to manage and reset your printer settings from a web browser.


  1. Find the Printer’s IP Address:
    • Print a network configuration page or check the IP address on the printer’s display.
  2. Access EWS:
    • Open a web browser and enter the printer’s IP address in the address bar.
  3. Log In:
    • Log in with admin credentials. If you haven’t set a custom password, the default may be “admin” or “1234.”
  4. Navigate to Factory Reset:
    • Go to the “Settings” or “System” tab, then find the “Service” or “Administration” section.
    • Select “Restore Factory Settings” or “Reset All Settings.”
  5. Confirm the Reset:
    • Follow the on-screen instructions to confirm the reset.

Resetting Using the HP Smart App

The HP Smart App allows for easy management and resetting of your printer from a mobile device.


  1. Download and Open HP Smart App:
    • Download the HP Smart App from your app store and open it on your smartphone or tablet.
  2. Add Your Printer:
    • Ensure your printer is turned on and connected to the same network as your mobile device.
    • Select your printer from the list in the app.
  3. Access Advanced Settings:
    • Navigate to “Printer Settings” or “Advanced Settings” in the app. This may redirect you to the Embedded Web Server (EWS).
  4. Perform Factory Reset:
    • Follow the prompts to access the factory reset options in the EWS interface.

Common Issues and Troubleshooting

Printer Not Found on Network

  • Check Network Connection: Ensure the printer is connected to the network.
  • Restart Devices: Restart the printer, router, and your computer or mobile device.
  • Use Static IP: Assign a static IP address to your printer to avoid network conflicts.

Forgot Admin Password

  • Reset Credentials: Perform a factory reset to restore the default admin password.
  • Contact Support: If unable to reset, contact HP support for assistance.

Network Configuration Errors

  • Print Configuration Page: Verify the network settings by printing a configuration page.
  • Re-enter WiFi Details: Ensure the correct SSID and password are entered.


Resetting your HP printer can effectively resolve a wide range of technical issues and restore the device to its optimal functionality. By following the detailed steps outlined in this guide, you can perform different types of resets depending on your specific needs. Whether you choose to use the printer control panel, the Embedded Web Server (EWS), or the HP Smart App, make sure to back up important settings before proceeding to avoid losing critical information. With these tools and knowledge, you can maintain your HP printer’s performance and reliability, ensuring it continues to meet your printing needs efficiently.


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